Skip to main content
All CollectionsPlans & Pricing
How do I check how many requests I have left on my Individual Plan?
How do I check how many requests I have left on my Individual Plan?
Updated over a week ago

To determine the remaining number of requests available within your individual plan, please follow these instructions:

Please note: In order to get full access on how many requests you have left, you must do this using a Computer. Otherwise the only way you can see the requests using the app is at the bottom of your message box when writing observations, it will say how many requests you have left

To find out how many requests you have using a Computer i.e. PC or MAC:

  1. Click on your Profile at the top left-hand corner of your screen. A dropdown box will appear stating how many requests you have left remaining. (This is visible on both our App and Website).

  2. Another way to check is checking the "Requests Metre" located at the bottom left hand-corner of your screen. This shows you how many requests you have left for the month (This can only been seen and accessed on our website).

  3. Another way to find how many requests you have is, clicking on your profile icon at the top left hand side of your screen. A dropdown box will appear, go ahead and click "Profile & Preferences

  4. Select "Billing"

  5. Located under "Usage" it will show you how many requests you have remaining out of how many you had for the month.

    Enjoy your requests!

Did this answer your question?