When bulk uploading users (educators) into your centre on LoveHeart, you’ll need to include the Team ID for each centre in your spreadsheet. The Team ID is a unique identifier that links users to the correct team. This guide will show you how to easily find the Team ID for each of your teams.

1. Log in to Your LoveHeart Account: Start by logging into your organisation’s LoveHeart account.

2. Go to the Teams Section: From your dashboard, navigate to the "Teams" section where all your teams are listed.

3. Click on a Team Name: Find the team for which you need the Team ID and click on its name. This will take you to the team’s profile.

4. View the Team Profile: Once you’re on the team’s profile page, you’ll see various details about the team, including options to change the team name.

5. Locate the Team ID: The Team ID is displayed on this page. This ID is what you’ll need to include in your spreadsheet when bulk uploading users.

6. Copy the Team ID: Click on the Team ID or copy it manually.

7. Paste into Your Spreadsheet: Paste the Team ID into the appropriate column in your spreadsheet for bulk uploading users. Make sure each user is linked to the correct team by using the right Team ID.

Finding the Team ID in LoveHeart is a straightforward process that ensures your users are correctly assigned to their respective teams during bulk uploads. Just navigate to the team’s profile, copy the Team ID, and you’re all set to include it in your spreadsheet. If you have any questions or need further assistance, our support team is always here to help!

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